Our Services

Services

Provide Exclusive Services

Getting support or consultancy for your IT can become expensive and complicated when all you need is a fair price and someone to ‘just fix it’. We provide a unique and simple subscription model providing convenience to our customers with NO HIDDEN COSTS and complete transparency in what you pay for.

Support & Maintenance

At BitMatrix customer experience is at the heart of everything we do. Our team of experienced professionals is dedicated to providing unwavering proactive support, maintenance, and monitoring for your IT environment. We are available 24/7 via email, telephone and through the agent-based contact us form. Partner with BitMatrix IT Solutions and experience the simplicity and peace of mind that comes with our subscription-based approach to IT management.

End Point Security

Cybersecurity and data privacy are concerns that no business can afford to ignore, especially with regulatory changes coming nearly every year. Our forward-looking approach to cybersecurity ensures that your business is protected against known and emerging threats while adhering to government and industry guidelines. Our focus is on using our expertise and tools to minimise your risks at every stage by utilising our enterprise grade AntiVirus software to protect your environment and give you peace of mind.

IT Consultancy

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Services

Subscription Options

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Basic

IT Review - Performance
IT Review - Hardware & Cabling
Device - Patching
Device - Data Backups
Device - Remote Management
Device - Performance Monitoring
Device - Uptime Monitoring

Premium

IT Review - Security Audit
IT Review - ISP & WiFi Assessment
IT Review - Health
IT Review - Performance
IT Review - Hardware & Cabling
Device - Patching
Device - Data Backups
Device - Remote Management
Device - Performance Monitoring
Device - Uptime Monitoring
Device - Monthly Reporting
Printers - Patching
Printers - Monitoring
Printers - Reporting
Network - Switches Management
Network - WiFi Management
Network - Monitoring
Network - Firmware Patching
Vendor - Telephony
Vendor - Internet Provider
Vendor - Proprietary Software

AntiVirus

REVIEWS

Happy Customer Thoughts

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Choosing BitMatrix IT Solutions was one of the best decisions we've made for our business. Their proactive approach to IT management has given us peace of mind knowing that our systems are in good hands. Their team is always available to address any issues and keeping our operations running smoothly. Highly recommend their services to any business.